/poopy/support
支持Support
遇到问题？先看看下面的常见问题，或者直接联系我们。
Having trouble? Check the FAQs below, or reach out to us directly.
为什么 5 分钟提醒没有响？Why didn't I get the 5-minute reminder?
请检查系统设置中 Poopy 的通知权限是否开启；只有当你点击 💩 开始计时后，App 才会安排一次提醒。
Check that notification permission for Poopy is enabled in system settings. A reminder is only scheduled after you tap 💩 to start.
记录保存在哪里？Where are my records stored?
全部保存在这台设备的本地数据库中。没有账号、没有云同步，不联网。
Everything is stored in a local database on this device. No account, no cloud, no network.
如何删除单条记录？How do I delete a single record?
在日历页打开日期，左滑该条记录并确认即可删除。
Open the date in the calendar, swipe left on the record, and confirm.
如何清空全部记录？How do I delete all records?
设置 → 删除所有记录（删除后无法恢复）。
Settings → Delete all records (this cannot be undone).
支持哪些设备？Which devices are supported?
iPhone，iOS 17 及以上，竖屏使用。iPad 可兼容运行 iPhone 版本。
iPhone with iOS 17 or later, portrait orientation. iPad can run the iPhone version in compatibility mode.
App Store 何时上架？When will it be on the App Store?
敬请期待——Poopy V1 正在开发中，上线后会在本页更新下载入口。
Coming soon — Poopy V1 is in development. The download link will appear here once it ships.
需要更多帮助？发送邮件至poopy@ljhsu.xin，我们会在 1–3 个工作日内回复。
Need more help? Emailpoopy@ljhsu.xin, and we'll reply within 1–3 business days.